Over half of the country’s population are still without life insurance coverage, Life Insurance Association of Malaysia (LIAM) president Loh Guat Lan revealed today. He said this could be seen in the life insurance penetration rate in Malaysia, which has been hovering at about 54 per cent for the past five years. “And if one[…]
The General Insurance Industry registered its steepest half year drop in recent years as it bore the full brunt of the COVID-19 pandemic. Gross direct premiums declined 3.6% to RM 8.60 billion for the first six months of 2020 compared to the same period last year. Motor the dominant insurance class was down significantly by[…]
For the first half of 2020 (1H2020), the life insurance industry recorded an overall dip of 12.6% in total premiums. During the Movement Control Order (MCO) and Recovery Movement Control Order (RMCO) which started on 18 March 2020, activities of life insurance selling came to a halt as face-to-face selling were restricted for more than[…]
The General Insurance Industry registered a decline of 0.8% in 2019 with total gross direct premiums of RM 17.41 billion. Motor remained the largest class with a market share of 48.3% followed by Fire at 19.3%. Motor insurance recorded gross direct premiums of RM 8.42 billion with a drop of 0.4%. This is despite an[…]
The Life Insurance Association of Malaysia (LIAM) is committed to increasing the life insurance penetration rate in the country and is learning from experience. Vice-president Rangam Bir said to further boost the penetration rate especially among the B40 group, it had launched several initiatives in partnership with Bank Negara Malaysia and other stakeholders and it[…]
The government is likely to revise the national target of a 75 per cent life insurance penetration rate in 2020, as it is still some distance away from the present rate of 55 per cent, said Finance Minister Lim Guan Eng said. If the 75 per cent target was not achieved by next year, the[…]
Malaysian consumers are being misled into purchasing products or services incorrectly. At the National Consumers Complaint Centre (NCCC), many people who sought help complained of agents from insurance companies who promised rebates or other benefits that were not valid. Sales agents have to reach targets set by their companies. To do so, the unethical ones[…]
KUALA LUMPUR: The general insurance industry is set to witness challenges ahead after recording a 1.4 per cent drop in gross direct premiums to RM8.915 billion in the first half of 2019 (1H19). General Insurance Association of Malaysia (PIAM) chairman Antony Lee said further liberalisation is needed to boost the industry. “For second half 2019[…]
The insurance and takaful industry players believes that establishing long term trust, improved customer satisfaction and better customer engagement can potentially drive insurance and takaful in Malaysia to greater heights. Thus, in 2017, the industry introduced its revised Customer Service Charter (CSC), that defines the minimum service level expected from insurance/takaful operators, taking account digital[…]
The government wants the national insurance penetration rate to breach the 75 per cent mark next year, says Finance Minister Lim Guan Eng. He said, to bring this about, the government must raise awareness of the benefits of insurance protection, including takaful among Malaysians. “Malaysia is a growing family takaful market that has tremendous potential[…]